Incident Description:
Exclusions required for AV for both Agent side and Server side
Workaround Solution
The full set of exclusions preferred is always going to be exclude:
SysTrack Master Server:
Exclude all items listed under \Program Files\SysTrack\Agent\.
Endpoint Systems:
Exclude all items listed under \Program Files (x86) \SysTrack\LsiAgent.
AGENT SIDE
When possible, exclude the entire Lsiagent folder
C:\Program Files (x86) \SysTrack\LsiAgent
C:\Program Files (x86) \SysTrack\LsiAgent\LSIAGENT.exe
C:\Program Files (x86) \SysTrack\LsiAgent\JETCOMP.exe
C:\Program Files (x86) \SysTrack\LsiAgent\LogView.exe
C:\Program Files (x86) \SysTrack\LsiAgent\LsiCol64.exe
C:\Program Files (x86) \SysTrack\LsiAgent\LsiMods64.exe
C:\Program Files (x86) \SysTrack\LsiAgent\lsicins.exe
C:\Program Files (x86) \SysTrack\LsiAgent\LsiWebCom.exe
C:\Program Files (x86) \SysTrack\LsiAgent\Utilities\Lsinotify.exe
C:\Program Files (x86) \SysTrack\LsiAgent\Utilities\Lsioverride.exe
C:\Program Files (x86) \SysTrack\LsiAgent\Utilities\LsiPowerOverride.exe
C:\Program Files (x86) \SysTrack\LsiAgent\Utilities\LsiUser.exe
C:\Program Files (x86) \SysTrack\LsiAgent\Utilities\LsiWakeup.exe
C:\Program Files (x86) \SysTrack\LsiAgent\Utilities\message.exe
C:\Program Files (x86) \SysTrack\LsiAgent\Utilities\LsiClientTrayApp.exe
C:\Program Files (x86)\SysTrack\LsiAgent\LsiSupervisor\ Subfolder is by Version number and changes
MASTER SIDE
When possible, exclude the entire Lsiagent folder
C:\Program Files\SysTrack\Agent\LsiAgent
C:\Program Files\SysTrack\Agent\LsiAgent\Condense\*
C:\Program Files\SysTrack\Agent\LsiAgent\ImagePlanner.DatabaseSetup.exe
C:\Program Files\SysTrack\Agent\LsiAgent\JETCOMP.exe
C:\Program Files\SysTrack\Agent\LsiAgent\logView.exe
C:\Program Files\SysTrack\Agent\LsiAgent\LsiAgentDiag.exe
C:\Program Files\SysTrack\Agent\LsiAgent\lsicins.exe
C:\Program Files\SysTrack\Agent\LsiAgent\LsiHyperVSvc.exe
C:\Program Files\SysTrack\Agent\LsiAgent\LsiImpExp.exe
C:\Program Files\SysTrack\Agent\LsiAgent\LsiKeyTool.exe
C:\Program Files\SysTrack\Agent\LsiAgent\lsims.exe
C:\Program Files\SysTrack\Agent\LsiAgent\LsiServer.exe
C:\Program Files\SysTrack\Agent\LsiAgent\LsiServerDatabasePrep.exe
C:\Program Files\SysTrack\Agent\LsiAgent\LsiServerDataProcessor.exe
C:\Program Files\SysTrack\Agent\LsiAgent\LsiServerPushDeployment.exe
C:\Program Files\SysTrack\Agent\LsiAgent\LsiServerUplinkProcessor.exe
C:\Program Files\SysTrack\Agent\LsiAgent\LsiService.CommonData.exe
C:\Program Files\SysTrack\Agent\LsiAgent\LsiVMwareSvc.exe
C:\Program Files\SysTrack\Agent\LsiAgent\LsiWebCom.exe
C:\Program Files\SysTrack\Agent\LsiAgent\LsiXenAppSvc.exe
C:\Program Files\SysTrack\Agent\LsiAgent\mdac_typ.exe
C:\Program Files\SysTrack\Agent\LsiAgent\Reporting.DatabaseSetup.exe
C:\Program Files\SysTrack\Agent\LsiAgent\vcredist_x64_VC2017.exe
C:\Program Files\SysTrack\Agent\LsiAgent\vcredist_x86_VC2017.exe
C:\Program Files\SysTrack\Agent\LsiAgent\RedactUser\RedactUser.exe
C:\Program Files\SysTrack\Agent\LsiAgent\Utilities\LSActionBuilder.exe
C:\Program Files\SysTrack\Agent\LsiAgent\Utilities\LsiClientTrayApp.exe
C:\Program Files\SysTrack\Agent\LsiAgent\Utilities\lsinotify.exe
C:\Program Files\SysTrack\Agent\LsiAgent\Utilities\LsiOverride.exe
C:\Program Files\SysTrack\Agent\LsiAgent\Utilities\LsiPowerOverride.exe
C:\Program Files\SysTrack\Agent\LsiAgent\Utilities\LsiUser.exe
C:\Program Files\SysTrack\Agent\LsiAgent\Utilities\LsiWakeup.exe
C:\Program Files\SysTrack\Agent\LsiAgent\Utilities\lsiwebhookbroker.exe
C:\Program Files\SysTrack\Agent\LsiAgent\Utilities\message.exe
C:\Program Files\SysTrack\Agent\LsiAgent\x32\logView.exe
C:\Program Files\SysTrack\Agent\LsiAgent\x32\LsiAgent.exe
C:\Program Files\SysTrack\Agent\LsiAgent\x32\LsiCol64.exe
C:\Program Files\SysTrack\Agent\LsiAgent\x32\LsiMods64.exe
C:\Program Files\SysTrack\Agent\LsiAgent\x32\LsiWebCom.exe
C:\Program Files\SysTrack\Agent\LsiAgent\x32\LsiSupervisor\LsiSupervisor.exe
C:\Program Files\SysTrack\Agent\LsiAgent\x32\Utilities\LsiClientTrayApp.exe
C:\Program Files\SysTrack\Agent\LsiAgent\x32\Utilities\lsinotify.exe
C:\Program Files\SysTrack\Agent\LsiAgent\x32\Utilities\LsiOverride.exe
C:\Program Files\SysTrack\Agent\LsiAgent\x32\Utilities\LsiPowerOverride.exe
C:\Program Files\SysTrack\Agent\LsiAgent\x32\Utilities\LsiUser.exe
C:\Program Files\SysTrack\Agent\LsiAgent\x32\Utilities\LsiWakeup.exe
C:\Program Files\SysTrack\Agent\LsiAgent\x32\Utilities\message.exe
C:\Program Files\SysTrack\WebServices\DeployAPI\bin\roslyn\csc.exe
C:\Program Files\SysTrack\WebServices\DeployAPI\bin\roslyn\csi.exe
C:\Program Files\SysTrack\WebServices\DeployAPI\bin\roslyn\vbc.exe
C:\Program Files\SysTrack\WebServices\DeployAPI\bin\roslyn\VBCSCompiler.exe
The above locations are for 32 bit operating systems. For 64 bit operating systems, please use the Program Files location.